Our Return Policy

Digital Product Refunds

Since our products are digital, we cannot accept traditional returns. However, we offer a refund policy under the following conditions:

• Refunds are available within 7 days of purchase.
• Refund requests must be submitted via email at admin@certresource.com.
• Refunds are only issued if the product does not meet the expectations outlined on our website or is incompatible with your device.

How to Request a Refund

If you are eligible for a refund, please follow these steps:

• 1. Send an email to admin@certresource.com with your order details.
• 2. Include a brief explanation of why you are requesting a refund.
• 3. Once verified, a refund will be processed within 7 business days.

Exclusions

The following conditions are not eligible for a refund:

• 1. If the product has been downloaded or accessed.
• 2. If the refund request is made after 7 days of purchase.
• 3. If the product works as described and the issue is caused by user error or technical problems on the user’s side.

If you have any questions or concerns about our return policy, please don't hesitate to contact us at admin@certresource.com.